You never know what might happen. A storm, a stock market crash, a scammer stealing your life savings. Oh sure, it’s sunny now, but watch out — you don’t know what kind of trouble will appear on your horizon.
Yesterday I picked up the phone to hear that my computer had supposedly been sending error reports indicating serious performance issues that needed to be addressed right away. The caller from some outfit called “computer maintenance services” obviously thought I didn’t seem concerned enough and kept repeating himself, trying to impress on me the need for urgency. I asked a few questions, and found out that they were claiming to work for Microsoft. The caller started asking me for information about my computer operating system. I said goodbye and hung up. Then I looked up information about this scam on this internet.
Apparently people from England to Australia have been getting these same phone calls, where the scammers are trying to get people to go to their “support website” and give them permission to fix their computer by remote access. They end up with a hefty service charge as well as the high probability of someone stealing their personal information.
But if I was not so computer literate, if I was older or more trustworthy, would I have let these strangers talk me into giving them access to my computer? Would my father or my elderly aunt have believed them when they claimed to work for Microsoft?
What really riles me is that these criminals can roam the internet and the telephone lines with no fear of being caught. And yes, there is a whole industry built up to protect you, but no firewall or anti-virus program can help if you open that email attachment or give away information or open the door to strangers. The only thing you can do is say no.
Photo taken on November 11, 2010